How does Akiba Soul ensure timely and efficient shipping?
Akiba Soul uses USPS/UPS and has a flat rate of $5.99 per item for the lower 48 states (excluding Alaska and Hawaii). For Alaska, Hawaii and international shipping, pricing is variable. It's best to put items in your shopping cart and use the company's shipping estimator.
What are the terms for returning items to Akiba Soul?
For arranging a return, please include your original order number and reason for return in the request. Akiba Soul will send you an email providing instructions on the designated location for returning your items. The company will issue a refund to your original payment method after receiving and inspecting the item.
How does Akiba Soul handle payments for its products/services?
Customers of Akiba Soul have the flexibility to choose from multiple payment methods including Visa, Mastercard, AMEX, and PayPal. With a wide selection of options available, transactions are convenient and secure. Catering to your payment preferences, this company accommodates whether you prefer traditional credit cards or embrace the latest digital wallets.
Do you have an estimated time for the replenishment of Akiba Soul?
Should the item you desire to buy be unavailable, kindly reach out to Akiba Soul's account manager. Alternatively, you may opt to subscribe to a product list for notification upon restocking. The timeframe for replenishing stocks fluctuates according to factors such as sales volume, demand dynamics, and supply considerations.
Can a user enroll in Akiba Soul's newsletter program?
You position yourself as an early recipient of the company's most recent promotions, updates on products, and exclusive discounts by opting to receive Akiba Soul's newsletter. Subscribing to the newsletter gives you an exclusive opportunity to stay ahead of the curve, ensuring you're among the first to be informed about the latest developments.
What is the points system for Akiba Soul?
Akiba Soul's redeemable points serve as a valuable currency for accessing discounts within the system. Each point holds a monetary value, precisely 1 USD, amplifying the significance of accumulation. Users can convert their amassed points into tangible benefits, as every 100 points translate to a 1 USD equivalent in redeemable coupons.
Can I view actual photos of Akiba Soul's used items?
If it has an Akiba Soul watermark, then it is an actual photo of that used item! You can click on the photo to see a larger version of it and then zoom to examine the figure in more detail. If there is no watermark, it is a manufacturer's pre-production image (actual item may vary).
What is Akiba Soul?
Akiba Soul is an online retailer specializing in authentic and high-quality anime merchandise. They offer a wide range of products, including figures, plushies, apparel, and accessories, sourced directly from Japan.
How does Akiba Soul handle shipping?
Akiba Soul offers worldwide shipping for their products. They carefully package each item to ensure it arrives in excellent condition. They also provide tracking information so customers can monitor the progress of their shipment.
Does Akiba Soul offer pre-orders for upcoming products?
Yes, Akiba Soul offers pre-orders for select products. This allows customers to secure their desired items in advance, ensuring they don't miss out on limited edition or highly sought-after merchandise.
How does Akiba Soul handle customer inquiries and support?
Akiba Soul has a dedicated customer support team that is readily available to assist customers with any inquiries or concerns. They can be contacted through email or their website's contact form, and they strive to provide timely and helpful responses to ensure a positive shopping experience.
Do I have to sign up for emails on Akiba Soul?
Sign up for Akiba Soul's newsletter and you will get their emails about sales and figures news once a week! All you have to do is enter your email at the bottom of the homepage! And click on agree that merchants can send you information about their products and services via email!
Is there a membership scheme for Akiba Soul?
Yes, when you sign up and order for Akiba Soul, you can earn their points after you purchase an item, and their points are redeemable points that can be used for discounts on purchases. One of their points is equal to one of the United States dollar, so 100 points would equal one of the United States dollar.