Asakura Japan is committed to making larger purchases affordable by offering free standard shipping for orders over $150 within the United States. For orders below the standard, there is a flat rate shipping fee of $10. The company places a strong emphasis on customer satisfaction by providing free returns within a 14-day window.
Digital gift cards from Asakura Japan are available in $25, $50, $100, and $150 denominations. You can use these digital gift cards on their platform for any kind of purchase. Notably, they don't sell physical gift cards, so their clients can choose quick and easy ways to give gifts.
Asakura Japan rewards customers who refer friends with a variety of prizes. A $20 credit is awarded to the referrer for each friend they recommend that makes a purchase. The fact that there are no limitations on the number of credits earned or friends referred is one amazing aspect of this program.
Before orders are shipped, Asakura Japan customers can cancel orders whenever they want. To initiate the cancellation process, you need to contact their customer service. Clients who cancel will receive their money back in full. In the event that the order has already been shipped, customers might be liable for any return shipping expenses.
Shipping times may vary depending on the destination country and the chosen shipping method. Asakura Japan strives to process orders promptly, and customers can expect their packages to arrive within 7-14 business days for most international shipments. Expedited shipping options are also available for faster delivery.
Asakura Japan accepts various payment methods, including major credit cards like Visa, Mastercard, and American Express. They also offer the option to pay through popular online payment platforms such as PayPal, ensuring a secure and hassle-free shopping experience.
Asakura Japan has a customer-friendly return policy. If customers are not satisfied with their purchase, they can request a return within 14 days of receiving the item. The product must be unused and in its original packaging. Customers are responsible for the return shipping costs, unless the item received is defective or damaged.
Asakura Japan is a popular online retailer that specializes in selling a wide range of Japanese products, including electronics, fashion, beauty, home goods, and more. They offer a curated selection of high-quality products sourced directly from Japan.
Yes, Asakura Japan values customer satisfaction and provides dedicated customer support. Customers can reach out to their support team via email or through the contact form on their website. They strive to respond to inquiries promptly and assist customers with any questions or concerns they may have.