How can a customer change or cancel an order on eMedals?
To change or cancel an order, customers can contact eMedals’ customer service team within 24 hours of placing the order. Changes or cancellations cannot be guaranteed after the order has been processed.
What payment methods does eMedals accept?
eMedals accepts payment via major credit cards, including Visa, Mastercard, and American Express. Customers can also choose to pay using PayPal for a secure and convenient checkout experience.
How can customers track the status of their orders?
Customers can easily track the status of their orders by logging into their eMedals account and accessing the order history. They will receive notifications regarding order processing and shipping.
Can customers track the status of their product shipment?
Yes, customers can track the status of their product shipment by logging into their eMedals account and accessing their order history. The tracking information will be provided once the order has been shipped.
Does eMedals offer gift wrapping or personalized messages for orders?
Customers can add gift wrapping and personalized messages to their orders during the checkout process. Make your gift extra special with these optional add-ons.