Gentry Stein offers a hassle-free return policy. Customers can return any unused and unopened items within 30 days of purchase for a full refund. However, personalized or custom-made products may not be eligible for return unless there is a manufacturing defect.
Yes, Gentry Stein offers international shipping to many countries worldwide. Customers can select their country during the checkout process to see the available shipping options and associated costs.
Gentry Stein accepts various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can also use PayPal for a secure and convenient payment option.
Gentry Stein stands behind the quality of their products. Most items come with a manufacturer's warranty, which covers any defects in materials or workmanship. Customers are advised to check the specific product's warranty information for details.
Customers can reach out to Gentry Stein's customer support team through their website's contact page or by sending an email to the provided email address. The team is dedicated to providing prompt assistance and addressing any concerns or questions customers may have.