Orders typically take 3-5 business days to be delivered within the United States. International orders may take longer depending on the destination and customs processing.
They offer a 30-day return policy for all unworn and unwashed items. Customers are responsible for return shipping costs, and refunds are processed within 5-7 business days of receiving the returned item.
Our products are made with hypoallergenic and eco-friendly materials, making them suitable for pets with sensitive skin or allergies. However, they always recommend consulting with a veterinarian for specific concerns.
Yes, they offer wholesale pricing for retailers and bulk ordering for organizations or events. Please contact our customer service team for more information and pricing details.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your order.
At this time, they do not offer customization or personalization options for our products. However, they are constantly expanding our product offerings, so please stay tuned for any updates on this feature.