Are Jstern products ethically made?
Yes, at Jstern, they are committed to ethical and sustainable practices. Their jewelry is crafted with care by skilled artisans, and they prioritize fair labor practices and environmentally friendly production methods.
Are Jstern products covered by a warranty?
Yes, all Jstern jewelry is covered by a one-year warranty against manufacturing defects. If you encounter any issues with your purchase, please reach out to their customer service team for assistance with repairs or replacements.
What materials are Jstern jewelry made of?
Jstern jewelry is made of high-quality, ethically sourced materials such as 14k gold, sterling silver, and genuine gemstones. They prioritize sustainability and transparency in their sourcing and production processes.
How do I care for my Jstern jewelry?
To keep your Jstern jewelry looking its best, they recommend gently cleaning it with a soft cloth and storing it in a jewelry box or pouch when not in use. Avoid exposing it to harsh chemicals or extreme temperatures.
Do you offer custom jewelry designs?
Yes, they offer custom jewelry design services for those looking to create a unique and personalized piece. Their team will work with you to bring your vision to life, using the same high-quality materials and craftsmanship as their regular collections.
How can I determine my ring size for Jstern jewelry?
They provide a comprehensive ring size guide on their website to help you determine the perfect fit for your Jstern ring. You can also visit a local jeweler to have your finger professionally sized.