Onthpointe empowers customers to initiate product returns within 14 days of receiving their order. To qualify for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. It is advised that customers refrain from returning purchases directly to the manufacturer and instead follow Onthpointe's return procedure for swift processing.
Upon receiving and inspecting the returned item, Onthpointe will send a notification confirming receipt. Subsequently, customers will be informed about the approval or rejection of their refund request. Approved refunds are processed promptly, with credits automatically applied to the original payment method within 7 days, ensuring a seamless refund experience for customers.
For international orders, customers are responsible for any additional costs such as customs fees and taxes incurred upon delivery. These charges are not included in the order or shipping fee and are the sole responsibility of the recipient. Onthpointe advises customers to anticipate and address any customs-related expenses associated with their overseas purchases accordingly.
Onthpointe offers customers the flexibility to choose between credit card and PayPal as their preferred payment methods during the checkout process. By accepting these widely used payment options, Onthpointe ensures a seamless and secure payment experience for its customers, enhancing convenience and satisfaction with every purchase.
To make your shopping experience easier and more pleasant, Onthpointe offers valid promo codes and deals for Promo Codes and Coupons. This page of HotDeals shows all of them for May. If you put them to good use, you can save up to 30% OFF.