I made a mistake when placing my order at Ruffwear. Can I change it?
Ruffwear spares no efforts to handle and d your order as quickly as possible, meaning that once your order is submitted, it cannot be amended. Or you can take a look at its order return process for your reference. If you need assistance on this matter, please contact the store’s service team.
How do I track my Ruffwear order?
Once your Ruffwear order ships by the carrier, the store will send you a confirmation email along with the shipping and tracking details. By utilizing the tracking code provided from the email, you can be clearly aware of the status of your order simply by entering the code in the carrier's website.
How long does it take to receive my refund from Ruffwear?
Once Ruffwear receives your items, the store will inspect them, and then initiate the process of a refund. Its goal is to handle your return within 3 to 5 workdays of receipt. And credits may take longer to (additional five workdays) to refund to your account. Considering the time of shipping and processing, the whole return process may take up to 14- 21 days.
Can I get Ruffwear coupon codes and deals right now?
You have access to 30 promo codes and 8 deals from Ruffwear now! They can offer you a chance to save up to 50% OFF. Find them at HotDeals or go to ruffwear.com.
Can I get free shipping if I shop online at Ruffwear?
Yes, but there are some conditions if you want to get free shipping at Ruffwear. Your orders need to meet a certain amount, which varies from different shipping destinations. To figure out the shipping fee for your area, go to ruffwear.com.