Ski Butlers understands that accidents can happen. In case of damage or loss, customers are covered by Ski Butlers' damage waiver. This waiver covers accidental damage and theft, providing peace of mind during the rental period. However, intentional damage or negligence is not covered and may incur additional charges.
Ski Butlers offers a flexible cancellation policy. Customers can cancel their reservation up to 24 hours before the delivery date without any penalty. In case of unforeseen circumstances, Ski Butlers also provides a full refund if the cancellation is made within 24 hours of the delivery date.
Yes, Ski Butlers offers delivery to multiple locations. Customers can choose to have their rental equipment delivered to their accommodation, a ski resort, or any other convenient location. Ski Butlers' delivery service aims to provide maximum convenience and flexibility for customers.
Returning rental equipment is easy with Ski Butlers. At the end of the rental period, customers can simply leave the equipment at their accommodation or arrange a pickup location with Ski Butlers. The company will collect the equipment at the agreed-upon time, ensuring a hassle-free return process.
Ski Butlers takes care of all equipment maintenance and repairs. If customers encounter any issues during their rental period, Ski Butlers will promptly address the problem. They offer on-mountain support and can even deliver replacement equipment if needed, ensuring a hassle-free skiing experience.