TravelGo prioritizes the safety of its customers by partnering with reputable airlines, hotels, and transportation providers. They carefully vet their partners to ensure they meet stringent safety standards. Additionally, TravelGo offers travel insurance options to provide further protection and peace of mind for travelers.
What happens if there are changes or cancellations to a booked itinerary?
In the event of changes or cancellations to a booked itinerary, TravelGo provides flexible options to accommodate customers. They have a customer support team available 24
Does TravelGo offer any loyalty or rewards program for frequent travelers?
Yes, TravelGo values its loyal customers and offers a rewards program. By signing up for their loyalty program, travelers can earn points for every booking made through TravelGo. These points can be redeemed for discounts on future bookings, providing additional savings for frequent travelers.
How can customers contact TravelGo for assistance or inquiries?
TravelGo provides multiple channels for customers to contact them. They have a dedicated customer support hotline, email support, and a live chat feature on their website. Customers can choose the most convenient method to reach out and receive prompt assistance from their knowledgeable support team.
How does TravelGo ensure the safety of travelers during their trips?
TravelGo prioritizes the safety of its customers by partnering with reputable airlines, hotels, and transportation providers. They carefully vet their partners to ensure they meet stringent safety standards. Additionally, TravelGo offers travel insurance options to provide further protection and peace of mind for travelers.
Can TravelGo assist with visa and passport requirements?
Yes, TravelGo offers assistance with visa and passport requirements. They have a dedicated team that can guide customers through the application process, ensuring all necessary documents are submitted correctly and on time.