West and Willow Coupons

Can I preview the artwork before it is printed?

Yes, West and Willow offer a preview option for customers to review and approve their custom pet portrait before it is printed. This ensures that customers are satisfied with the final artwork and allows for any necessary adjustments to be made.

What is the quality of the products offered by West and Willow?

West and Willow takes pride in offering high-quality products. Their custom pet portraits are created by skilled artists who pay attention to detail and strive to capture the unique characteristics of each pet. The prints are made using premium materials to ensure durability and vibrant colors.

What is West and Willow's return policy?

West and Willow has a customer-friendly return policy. If customers are not satisfied with their purchase, they can contact the customer support team within 30 days of receiving the product to initiate a return or exchange. The company aims to provide a hassle-free experience and resolve any issues promptly.

What is West and Willow?

West and Willow is a popular online retailer specializing in custom pet portraits. They offer high-quality, hand-drawn digital portraits of pets that can be printed on various products such as canvases, phone cases, and blankets.

How does the ordering process work?

To order a custom pet portrait from West and Willow, customers need to select their desired product and size, upload a clear photo of their pet, and provide any specific instructions. The talented artists at West and Willow then create a unique digital portrait based on the photo provided.

What is the turnaround time for orders?

The turnaround time for West and Willow orders typically ranges from 2 to 3 weeks. This includes the time required for the artists to create the custom pet portrait and for the product to be printed and shipped. Customers can track their order status through the provided tracking number.