Keep it simple when cleaning the company's products. The warm water and a little soap are recommended. Clean with a wet cloth or brush and air dry. Insoles are removable and easy to clean, using the same process as shoes. Woobies Shoes has plans to start producing wide shoes in the future.
Woobies Shoes guarantees that its products are free from material defects or process problems within 3 months from the date of original purchase. This warranty is only valid for the original owner and does not apply to any third party. Please contact the company using the website or Facebook and provide the original proof of purchase to start a warranty claim.
Refunds usually take 12-15 working days to process, starting from the date they are shipped back to the warehouse. If you need to process the refund as soon as possible, please call or email the company, and Woobies Shoes will try its best to meet your needs without any guarantee. You will receive an email once your request is fully processed or any further information is required.
Woobies Shoes allows customers to pay by e-check and you will enter your route and account number in it. The reason for this is to ensure your information security. Enter your routing number and account number in the box provided. Please make sure that this information is accurate, otherwise it will cause delay in processing electronic check payment. The company pays an annual fee for SSL, a secure server that allows your information to pass through. Most companies don't allow you to accept payments or sensitive information without SSL. You can verify that you have SSL by clicking the "lock" icon on the left side of the URL / URL bar.