What payment options are in use by customers at Zero1?
When making purchases at Zero1, clients can choose from a variety of safe payment options, including as PayPal, Visa, MasterCard, and American Express credit cards. Along with improving security, this wide range of reliable payment methods also gives clients more freedom and convenience throughout the checkout process. Zero1 strives to accommodate a variety of tastes and give every customer a seamless and secure buying experience by providing a variety of payment options.
What is Zero1's idea regarding cancellation and refunds for their Data Roam plan?
According to Zero1, customers have the option to cancel the Data Roam plan before the selected activation date. It is crucial to be aware that in such cases, no refunds or rebates will be issued for cancellations. This policy underscores the importance of confirming your travel plans and data needs before activating the Data Roam plan to avoid any potential inconvenience or financial implications associated with cancellations.
What delivery time slots does Zero1 offer for their products or services?
Zero1 provides customers with two delivery time slot options: AM (9am to 1pm) or PM (2pm to 6pm). After successful sign-up and verification, the delivery will be scheduled on the 3rd business day, and customers will receive a confirmation email or SMS from the outsourced delivery vendor with the delivery details.
What options does Zero1 offer for rescheduling or self-collecting deliveries?
If customers need to reschedule their delivery with Zero1, they can do so by clicking on the link provided in the confirmation email or SMS from the delivery vendor. Customers can arrange for another evening or weekend time slot, which may be chargeable by the delivery vendor, or opt to self-collect their order at the vendor's office.
Can I keep my current phone number when switching to Zero1?
Yes, customers can easily port their existing phone number to Zero；During the sign-up process, customers will be guided on how to transfer their number seamlessly.
Does Zero1 offer international roaming services?
Yes, Zero1 offers international roaming services, allowing customers to use their mobile plans while traveling abroad. However, additional charges may apply for international roaming usage, and rates may vary depending on the destination.
What is Zero1?
Zero1 is a mobile virtual network operator (MVNO) that offers affordable mobile plans with unlimited data, talk, and text. It operates on a reliable network and provides nationwide coverage.
How does Zero1's unlimited data plan work?
Zero1's unlimited data plan allows users to enjoy unlimited data usage without any speed throttling. However, during peak network congestion, data speeds may be temporarily reduced to ensure fair usage for all customers.